Professional Childcare Development

Professional Childcare Development for Modern Families

Childcare development services focused on child safety, educational approaches, and the needs of modern families through a structured system of curation, training, and ongoing support.We help parents ensure their children’s growth and development are nurtured optimally with the right, trusted caregivers.

Why Choose Premium Nanny, PNPRO, PNPRO Bali & Sunshine?

Our approach is thoughtfully designed for families who prioritize quality, safety, and the holistic development of their children.

01
A Trusted Partner for Parents

We support you in shaping your child’s future through safe, professional, and reliable childcare support.

02
Family Mediation Solutions

We help parents and caregivers build clear, aligned, and harmonious communication within the home.

03
Real Value, Not Just Promises

We deliver high-quality services with measurable outcomes you can trust.

Gallery

Capturing the warmth and professionalism of our services.

Client Testimonials

Our clients’ trust is the foundation of everything we do.

Here are the experiences of families who have chosen Our Professional Childcare & Nanny Services for their childcare needs.

Nanda Arsyinta

Saya sangat puas dengan kinerja premium nanny, suster yang telaten dan sayang dengan anak saya. Saya pun sempat merekomendasikan premium nanny kepada rekan-rekan saya lainnya.

Frequently Ask Questions

Important Information About Professional Childcare & Nanny Services

Steps to Recruit Our Workers

Here are the steps to recruit our workers: 1. Fill out the Job Request Form 2. Matching with candidates and receiving their CV profiles 3. Schedule an interview with our consultant 4. Employer Privacy Policy Agreement 5. Payment 6. Preparation & Briefing to your candidates before starting work 7. Recruit candidates

What if I am not satisfied with the service?

We appreciate all feedback we receive, both positive and negative. If you are dissatisfied with our service, please email our office with details of the issue and include relevant photos. We will then investigate and work to find a solution, mediation, or replacement of the employee.

How can I contact you if I have a problem or have questions about your service?

You can contact our consultants or office by phone, SMS, or email.

Our operating hours are Monday – Friday, 9:00 AM – 5:00 PM, and Saturday, 9:00 AM – 3:00 PM.
WhatsApp: +62 822-3072-7549
Email: cs@premiumnanny.id

How much does the service cost?

Service fees include:

Recruitment Management System
Security Assessment & Screening System
Employee Placement Development
Backup Consulting & Support Services

What about worker transportation?

The cost of picking up and dropping off the worker is borne by the employer. In this case, the employer is REQUIRED and responsible for returning the worker to Val The Consultant and contacting us, regardless of whether the worker resigns or you decide to terminate the employment relationship with our worker.

What is meant by Mandatory Fees?

Mandatory Fees include:

Local Transportation
Customs Documents & Stamps
Administration
Employee Handbook
Pregnancy Test Package
General Administration

How do I change my booking?

You can contact a consultant who can help you.

How do I cancel my service?

You can contact the consultant who assisted you and provide the reason for cancellation.

What if I am not satisfied with the workers after they start work and I want to file a warranty claim?

We provide two types of warranties, and for both you are required to fill out a form:

Refunds – refunds will be processed and paid within a maximum of 3 working days from the date of application.
Replacement – Replacement workers will be provided according to the warranty period and number of employees stated in the agreement. This warranty is valid for a maximum of 90 days and cannot be extended after the first worker is dismissed or resigns.

Is there a fee if I choose a replacement worker?

Yes, you are required to pay salary deposit and HPF (Headcount Placement Fee) again for the second worker.

Employee Placement Costs are the costs of preparing replacement candidates, which include:
Performance evaluations to review and ensure new workers do not repeat the same problems.
Selection of replacement workers.
Re-explain the Job Description & ensure its accuracy (Double Cross Check).
Provide guidance and instructions prior to job placement with the employer.

What is a security deposit?

A security deposit is a security deposit provided to Val The Consultant specifically for contract workers to ensure all contractual obligations are met and to prevent abuse. This deposit is returned to the employer upon the contract’s expiration and the worker’s return to Val The Consultant.